Privacy Policy
Last Updated: April 13, 2026
Effective Date: April 13, 2026
Welcome to the Desay SV official website!
The Desay SV official website (including https://www.desaysv.com/ and its subpages) (hereinafter referred to as "this Website") is operated by Huizhou Desay SV Automotive Co., Ltd. (hereinafter referred to as "Desay SV" or "we"). We attach great importance to the protection of your personal information. This Desay SV Official Website Privacy Policy (hereinafter referred to as "this Policy") explains how we collect, use, store, share, protect, and delete (collectively, "process") your personal information, and helps you understand how to access, correct, and delete your personal information. Please read this Policy carefully. If you have any questions about this Policy, you can contact us through the methods provided in the "How to Contact Us" section of this Policy. The content related to your personal information and rights is presented in bold to remind you to pay special attention.
It is important to note that this Policy does not apply to services provided by other third parties, such as third-party services or websites that you may link to through this Website. You understand that these services are provided independently by third parties, and those third parties will be solely responsible for the processing of your personal information in accordance with their own policies or user agreements.
1. How We Collect and Use Personal Information
2. How We Use Cookies and Similar Technologies
3. How We Store Personal Information
4. How We Share, Transfer, and Publicly Disclose Personal Information
5. How You Can Access and Manage Your Personal Information
6. How We Protect Personal Information Security
7. How We Handle Personal Information of Minors
8. Policy Revision and Notification
9. How to Contact Us
1. How We Collect and Use Personal Information
When you use this Website or communicate with us for business purposes, we need to process your personal information to provide you with relevant services. We only process your sensitive personal information in certain specific and necessary circumstances in accordance with laws and regulations. Sensitive personal information refers to personal information that, once leaked or illegally used, may easily infringe upon the dignity of natural persons or harm personal or property safety. For sensitive personal information, we will remind you by using bold and underlined text. Please consider carefully before providing it to us.
(1) When You Contact Us via Customer Service Hotline
When you contact us through the customer service hotline published on the Website or other channels, we will collect your name, phone number, and other personal information you voluntarily provide to us to verify your identity, answer business inquiries, or address your other issues.
(2) When You Engage in Business Cooperation with Us
If you are a business partner contact of Desay SV (including but not limited to supplier contacts, customer contacts), in the course of business communication, establishment, and execution of cooperation (e.g., performing product or service transaction orders, handling environmental, health and safety matters, processing payments, finance, auditing, billing and collection), we may collect your name, mobile phone number, email address, position, company name, company address, and other personal information you voluntarily provide to us. For the purpose of arranging business trips and visas for you, we may also collect your identification number and other information required for hotel check-in.
(3) When You Visit Our Offices
When you visit our offices: For security management purposes, we may collect certain personal information of visitors, including name, identification number and mobile/work-phone number, depending on the location and applicable local regulations
(4) When You Submit a Job Application through the Website
You may also submit a job application to us through this Website. We may collect your basic information (including name, photo, phone number, email address), educational background (including school name, degree, major, start and end dates), work experience (including company name, job title, start and end dates), internship experience, awards, language skills, and other personal information contained in your resume that you voluntarily provide to us, so that we can understand and verify whether your educational and work background matches the position you are applying for.
(5) When You Register as Our Supplier through the SRM System
If you are a supplier of Desay SV, you can register and use our Supplier Relationship Management system (the "SRM System"). To provide you with supplier platform services, maintain the normal operation of the SRM System, improve and optimize our service experience, and ensure the security of your account, we may collect information that you actively provide, authorize, or request to provide during the registration and use of the SRM System, as well as information generated from your use of the SRM System. Specifically:
a. Helping You Register for an SRM System Account
To help you create an SRM System account, we may collect your name, title/position, country/region, contact phone number, mobile phone number, SMS verification code, email address, and fax number. Based on this, we will create an SRM System account for you. You can log in to the SRM System using the account and the password you set, or via mobile phone number verification. Account registration and login are basic functions of the SRM System. If you refuse to provide the above information, you will not be able to use Desay SV's supplier platform services.
b. Information Collected During Your Use of the SRM System
When you use the SRM System, we will collect information that you submit or generate as a supplier platform user when using the supplier platform services. For example, we may collect your name, email address, and phone number to communicate with you regarding issues related to the use of the SRM System; we may collect your IP address and other network and system information to identify and prevent potential bid-rigging and other violations.
(6) Exceptions to Prior Authorization
Please note that in the following circumstances, we may collect and use personal information without obtaining prior authorization or consent from you or the relevant data subject:
- Directly related to national security or defense security;
- Directly related to public safety, public health, or major public interests;
- Directly related to criminal investigations, prosecutions, trials, or execution of judgments;
- Necessary for the performance of statutory duties or obligations;
- Necessary to protect the life, property, or other significant legitimate rights and interests of you or another individual, where obtaining your consent is difficult;
- The personal information is voluntarily made public by you;
- The personal information is collected from lawfully publicly disclosed information, such as lawful news reports, government information disclosure, etc.;
- Processing of personal information is for the public interest, such as news reporting or public opinion supervision, within a reasonable scope;
- Necessary for the conclusion or performance of a contract to which you are a party, or necessary to provide services as requested by you;
- Necessary for maintaining the secure and stable operation of the services provided, such as detecting and handling service failures;
- Other circumstances provided by laws and regulations.
Please understand that this Website is constantly evolving. If we intend to use your information for other purposes not covered by this Policy, or use information collected for a specific purpose for another purpose, we will inform you in a reasonable manner (e.g., website announcement) and obtain your consent.
2. How We Use Cookies and Similar Technologies
We may use "cookies" and other tracking technologies to store information provided by users of this Website. When you use the supplier portal system, we may use relevant technologies to send one or more cookies or anonymous identifiers to your device to record your login status and optimize your login experience. Additionally, we may use preference cookies in your browser. We use this information to identify you and customize and improve your experience on this Website.
You can change your browser settings to decide whether to accept cookies. Please note that if you choose not to accept cookies or reject all cookies in your browser, you may not be able to use or launch certain functions of our Website.
3. How We Store Personal Information
(1) Storage Location
We will store user personal information collected within the territory of the People's Republic of China (hereinafter "China") in China, in accordance with laws and regulations. We will not transfer the above personal information outside of China. If it becomes necessary to transfer it outside of China, we will comply with relevant national laws and regulations regarding assessment, filing, or certification, and obtain your separate consent.
(2) Retention Period
We promise to keep your personal information for no longer than is legally required or reasonably necessary. Personal information that exceeds the retention period will be immediately deleted or anonymized, unless mandatory retention is required by laws or regulations (for example, the Cybersecurity Law requires retention of relevant network logs for no less than six months).
We determine the retention period of personal information primarily based on the following criteria, taking the longer period: the necessary retention period for completing the services related to you; responding to potential inquiries or complaints; ensuring the security and quality of the services we provide; whether you have agreed to a longer retention period; whether there are other special agreements or legal requirements regarding the retention period.
4. How We Share, Transfer, and Publicly Disclose Personal Information
4.1 Sharing
We do not share your personal information with any company, organization, or individual, except in the following circumstances:
- Sharing with your explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
- Sharing under legal requirements: We may share your information externally as required by laws and regulations, dispute resolution, or by competent government authorities or judicial bodies in accordance with the law.
- Sharing to protect legitimate interests: To the extent required or permitted by law, when necessary to protect Desay SV, its users, or the public from harm to their interests, property, or safety.
- Sharing with our affiliates and partners: Your personal information may be shared with our affiliates and partners. We will only share information that is necessary for the purpose of providing services to you and such sharing will be subject to the purposes stated in this Policy.
Except for the above circumstances, we will not actively share or transfer your personal information to third parties other than Desay SV. If there are other circumstances where we need to share or transfer your personal information to third parties outside Desay SV, we will directly obtain or ensure that the third party obtains your explicit consent.
4.2 Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
- With your explicit consent: We will transfer your personal information to other parties after obtaining your explicit consent.
- In the event of a merger, acquisition, or bankruptcy liquidation: If a transfer of personal information is involved, we will require the new entity holding your information to continue to be bound by this Policy. If the purposes of collection, processing methods, etc. change as described in this Policy, we will require the new entity to obtain your renewed authorization.
4.3 Public Disclosure
We will publicly disclose your personal information only in the following circumstances:
- After obtaining your explicit consent;
- Based on mandatory requirements of laws, regulations, judicial authorities, or administrative authorities.
4.4 Exceptions to Authorization for Sharing, Transfer, or Public Disclosure
According to relevant laws and regulations, we may collect, share, transfer, or publicly disclose your personal information without obtaining your authorization in the following circumstances:
- Directly related to national security, defense security, or other national interests;
- Directly related to public safety, public health, or major public interests;
- Directly related to criminal investigations, prosecutions, trials, or execution of judgments;
- Necessary to protect your or another individual's life, property, reputation, or other significant legitimate rights and interests, where obtaining your consent is difficult;
- Necessary for the conclusion or performance of a contract as requested by you;
- Necessary for maintaining the secure and stable operation of the products or services provided, such as detecting and handling product or service failures;
- Necessary for public interest statistical or academic research purposes, and when providing the results of academic research or descriptions externally, the personal information contained in the results is de-identified;
- Information collected from lawfully publicly disclosed information, such as lawful news reports, government information disclosure, etc.;
- Other circumstances provided by laws and regulations.
5. How You Can Access and Manage Your Personal Information
We will respond to your requests regarding your rights in accordance with applicable laws. We may also ask you to verify your identity to assist us in fulfilling your statutory rights as a data subject. We generally do not charge a fee for reasonable requests, but we may charge a certain cost for repeated, unreasonable, or excessive requests. We may reject requests that are unfoundedly repetitive, require disproportionate technical effort (e.g., developing new systems or fundamentally changing current practices), risk the legitimate rights and interests of others, or are highly impractical (e.g., involving information stored on backup tapes).
5.1 Access, Copy, and Correction of Personal Information
You have the right to access, copy, and correct your personal information, except where laws and regulations provide otherwise. In scenarios such as submitting job applications or using the SRM System, you can directly access, copy, and correct your personal information on the relevant pages. For other scenarios, you can contact us through the methods provided in Section 5.5 to exercise your rights.
5.2 Deletion of Personal Information
You may request the deletion of your personal information under specific circumstances as provided by laws and regulations. Please understand that if the legally required retention period has not yet expired or deletion is technically difficult, we will cease processing other than storage and necessary security measures.
5.3 Restriction or Objection to Processing
Please understand that we need some basic personal information to provide our services. For additional personal information, you have the right to restrict or object to our processing, but this may affect your use of certain services.
5.4 Account Cancellation
If you have registered an account in the SRM System, you can request to cancel your account by contacting us using the methods in Section 5.5. You understand that account cancellation is irreversible. After cancellation, we will delete or anonymize all information related to your account, except for information that we are required to retain by laws or regulations.
5.5 Response to Requests
In addition to the rights listed above, you also have other rights regarding personal information under applicable laws and regulations. You can contact us via email (dataprotection@desaysv.com) to exercise your rights. We will respond to your requests in accordance with relevant laws. We may also ask you or your users to verify your identity to assist us in fulfilling your rights as a data subject.
Please understand that certain features and services of this Website require your personal information to be completed. When you withdraw your consent or authorization, we will no longer be able to provide you with the corresponding features or services, and we will no longer process your corresponding personal information. However, your decision to withdraw consent or authorization will not affect the processing of personal information previously carried out based on your authorization.
6. How We Protect Personal Information Security
Protecting user personal information is a fundamental principle of Desay SV. Desay SV will take reasonable measures to protect users' personal information. Desay SV uses professional encryption for storage and transmission of relevant information, employs various security technologies and procedures (including but not limited to transport layer encryption, encrypted data storage, minimized access permission control, network boundary security protection, data desensitization and anonymization), and establishes a robust management system to protect your personal information from unauthorized access, use, or disclosure, ensuring the security of your personal information.
However, the internet is not a 100% secure environment, and email, instant messaging, and other communication methods with other users are not encrypted. We strongly advise you not to send information containing personal information through such methods. Please use a strong password to help us ensure the security of your account.
7. How We Handle Personal Information of Minors
Desay SV attaches great importance to the protection of minors' personal information. This Website is intended for adults only. If you are under 18 years of age, please do not use this Website.
If we discover that you have uploaded personal information of a minor without first obtaining the necessary consent of a parent or guardian, we will make every effort to delete such personal information. Additionally, if you discover that a minor is using this Website, please contact us promptly.
8. Policy Revision and Notification
This Policy may be updated from time to time due to business adjustments, changes in laws and regulations, or policies. Without your explicit consent, we will not reduce the rights you are entitled to under this Policy. After this Policy is updated, we will post any changes on the Desay SV official website. For material changes, we will provide more prominent notice.
9. How to Contact Us
If you have any questions about this Policy or any concerns about how we process your personal information when using this Website, you can contact us using the following methods. We will respond within 15 working days after verifying your identity.
- Address: No. 6, Huitai North Road, Huinan High-tech Industrial Park, Huizhou City, Guangdong Province, China
- Contact: dataprotection@desaysv.com
This Policy was last updated and became effective on April 13, 2026.
